The Evolution of Organizational Behavior
Definition and history of organizational behavior
The relationship of the human relations movement to organizational behavior
Ways to study behavior
Positive organizational scholarship
Foundations of Individual Behavior
Tiers of management
Management functions
Skills needed by good managers
Individual diversity
Hofstede’s Cultural Dimensions Theory
Personality and Behavior in Organizations
Definition of personality
How to use traits to predict behavior in the workplace
The Myers-Briggs Type Indicator
Type A and Type B personalities
Emotions and Moods in the Workplace
Differences between mood and emotion
The role of emotion in the workplace
Emotional intelligence
Attitudes and Values in the Workplace
Definition of values
Attitude and cognitive dissonance and how they influence workplace behavior
Major job attitudes
Job satisfaction
Ethics in the Workplace
Business ethics
The ethical climate in an organization
Types of workplace discrimination
Affirmative action
Perception and Attribution
Ways individuals judge others
Attribution theory
How various cultural perceptions can influence organizational behavior
Learning in the Workplace
Review classical and operant conditioning
Social learning and shaping and how they relate to organizational behavior
Employee Motivation
Various theories of management
Employee productivity
Motivational theories
Employee empowerment
Individual Decision Making in Organizations
The rational decision making model
The leader participation model
Common biases or errors in decision making
Workforce Diversity
Types of diversity
How organizations manage diversity
Organizational Communication in Business
The process and function of communication
Methods of communication by managers
Formal communication channels and casual communication in an organization
Groups and Work Teams
Types of groups
Social identity theory
Stages of group development
Characteristics of effective teams
Group Decision Making
Pros and cons of group decision making
The concept of group think
Group polarization
Cultural and ethical considerations in group decision making
Conflict in the Workplace
Types of workplace conflict
Functional and dysfunctional conflict
Conflict resolution strategies
Mediation
Leadership in Organizational Behavior
The role of leaders
Types of positional and personal power
Influence tactics
Leadership Theory in Organizational Behavior
Situational control
The Hersey-Blanchard Model of Situational Leadership
Path-goal theory
Attribution theory of leadership
Leadership Styles in Organizational Behavior
Types of leaders
Task-oriented
People-oriented
Transformational
Servant
Transactional
Organizational Culture
Definition of organizational culture
Subcultures in organizations
Employee socialization
Institutionalization
Organizational Change and Behavior
Planned and unplanned change
How to overcome resistance to change
Action research to execute organizational change
Managing Workplace Stress
Causes and consequences of stress
Individual and organizational approaches to coping with stress
Career Management
Occupational choice
Job previews
Career stages
Global Implications of Organizational Behavior
Job satisfaction in other countries
Emotions in other cultures
Cultural differences when negotiating
Ways to achieve globalization of an organization
Challenges of globalization
