Master in Human Resources
About Course
Human resource management is the strategic approach to the effective management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer’s strategic objectives.
At the heart of every successful business lies the team of human resources that makes things happen. Without sufficiently competent and capable human resources, it would be entirely impossible for any business to function. Every member of the workforce at every level represents a critically important human resource – a link in a much larger chain that drives the business forward. Bringing key human resources together to build a cohesive and functional workforce is the primary duty of the HR manager.
What Will You Learn?
- Improve employee performance
- Training and development
- Employee satisfaction
- Improve employee turnover
- Conflict resolutions
Course Content
Module- 1 : Recruiting
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Designing Job Description and Job Specifications
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Job Analysis
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Aligning Recruitment and Selection with Company Strategy
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Finding the Best Candidates
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Choosing the Best Candidates
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Onboarding
Module – 2 : Training and Development
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Corporate Learning Strategy
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Training Needs Assessment
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Training Plan and Evaluation
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Training and Development Learning Theories
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Case Studies
Module- 3 : Performance Management
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The importance of performance management
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Creating a performance management culture through HR programs and practices
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Steps in Performance Management
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Setting key performance objectives for individuals and teams
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Understanding the competencies associated with effective job performance
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How to set training and development goals
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Monitoring and tracking performance
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Diagnosis and exercise on situational management
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Key issues for effective appraisal
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Linking pay with performance
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Performance Planning: Organizational mission, strategy and goals
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Case Studies
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Balanced Scorecard
Module- 4 : Emotional Intelligence
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Personality and EQ
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Understanding Emotional Intelligence
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The Trait Model of EI
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The Mixed Model of Emotional Intelligence
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Emotional Intelligence in the Workplace
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Improving your Emotional Intelligence
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Workplace Leadership: Using and Understanding Emotions
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Empathy
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Moods
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Managing Other People’s Emotions
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Relationship Building at Work
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EI/ESI and Communication at Work
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The Future of EI/ESI in the Workplace
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The Ability Model of EI
Module- 5 :Conflict Management
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Current strategies for handling conflict in the workplace
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Influencing and assertiveness styles
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Positive Ways of Dealing with Conflict
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Communication Problems and Skills
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Intercultural Interactions and Conflict
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Conflict styles
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Process for managing conflict
Module – 6 : Retention and Engagement Strategies
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Why employees leave
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Why employees stay
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Drivers of Employee Retention and Turnover
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Key Retention Strategies and Best Practices
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Implementation
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Costs and return on investment
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Global perspectives
Module – 7 : Collective Bargaining
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Introduction to Collective Bargaining and Industrial Relations
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Sources and Determinants of Bargaining Power
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Management Strategies and Structures for Collective Bargaining
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Union Organizing
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Participation Processes
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Strikes
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Grievance Procedure and Economic Impact of Collective Bargaining
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Preparation for Bargaining
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Bargaining Strategies and Tactics
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Forms of Collective Bargaining
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Levels of Bargaining
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Labour Laws
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Industrial Disputes Act
Module – 8 : Negotiations
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Four main stages in the negotiation process
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What should you negotiate for?
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Negotiating Decent Work – Decent wage
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Preparation Of Charter of Demands
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Understanding & Negotiating Productivity
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Some typical problems in Companies/ workplaces
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Considerations before signing productivity agreement
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Understanding the hidden complexities and dynamics of negotiation
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Power-based negotiations vs. value-focused negotiations
Module – 9 : Talent Management
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Introduction to the course
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Performance Appraisal
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Compensation and Rewards
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Motivation and Engagement
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Talent Development
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Career and Succession Planning
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Mentoring and Coaching
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Measuring Effectiveness of Talent Management
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The Talent Pipeline
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Creating and Building a Robust Talent Pipeline
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Integrated Talent Management
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Case Studies
Module – 10 : Diversity and Inclusion at Workplace
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The importance of Diversity and Inclusion for firms
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A brief history of diversity in the workplace
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Key diversity concepts
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Understanding diversity categories
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Gender diversity
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People with disabilities
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Cultural and social diversity
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The Global Context For Diversity Management
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Social Psychological Perspectives of Workforce Diversity
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Inclusive communication
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Intercultural differences
Module – 11 : Compensation Management
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Introduction to the Compensation Management
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The Pay Model
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Strategies: The Totality of Decisions
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Defining Internal Alignment
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Compensation as Retention Strategy
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Job Evaluation, Grading and Compensation Structure
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Designing Pay Structures
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Person based Structures
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Defining Competitiveness
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Designing Pay Levels, Mix and Pay Structures
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Pay for Performance
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Rewards & Recognition
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International Compensation
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Managerial Remuneration
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Incentive Schemes
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Wages and Salary Administration at Macro (National) Level
Module – 12 : Workplace Health and Safety
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Introduction to Behaviour Based Safety
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Safety Culture and Safety Cycles
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Team and Behaviour Based Safety
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Introducing Workstation Ergonomics
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Designing an Ergonomics Workstation
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Physical and Environmental Ergonomic Factors
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Introduction to Healthy and Safety Legislation and General Duties
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Risk Assessment
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Emergency Planning, Reporting Accidents/ Dangerous Occurences
Module -13: Organizational Structure
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Introduction to Organizational Structure
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Contingency Theory
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Functional Structure
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Divisional Structure
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Matrix Structure
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Approaches to Management Theory
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Growth and the Challenge of Control
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Mechanistic and Organic Designs
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Organizational Culture
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Integrating Mechanisms
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Management in the Future
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Managing Organizational Structure and Change
Module 14: Job Search
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Envisioning Your Career
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Resume Introduction
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8 Common Resume Mistakes
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Resume Format & Design
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Resume Content
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Cover Letter Introduction
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8 Common Cover Letter Mistakes
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LinkedIn Introduction
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Adding Core Content to Your LinkedIn
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Elevating Your LinkedIn Profile
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Engagement and Privacy on LinkedIn
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Creating a Positive Online Presence
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10 Common Job Search Mistakes
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Hiring Trends
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Preparing to Search for Jobs
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Networking
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Searching for Jobs
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Applying for Jobs
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Interviewing Introduction
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10 Common Interview Mistakes
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Types of Interviews
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Preparing for A Job Interview
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Presenting Yourself and Making Observations
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Interview Etiquette and Techniques
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Responding to Interview Questions
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Communicating After the Interview
Module 15: Organizational Behaviour
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Communication & Leadership
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Teams
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Organizational Behaviour
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Emotions & Motivation
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Perceptions
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Managing People
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Interpersonal Relationship
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Leadership
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Goal Setting & Learning
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Johari Window_MBTI_Big Five
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Self Esteem
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Draft Lesson