Training Highlights

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What placement assistance will you receive?
Free Placement Preparation Training
Access to curated Internships & Jobs
Top performers will be highlighted in their internship & job applications

What will be the training syllabus?
Course Curriculum
Module 1 : Introduction
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What is Business Communication ?
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The role of effective communication in building and maintaining business relationships
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Strategies for adapting your communication style to different audiences and situations
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The importance of nonverbal communication in business settings
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Giving effective presentations and public speaking
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Tips for using technology to communicate effectively in a business setting (e.g. videoconferencing, webinars)
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The role of professional ethics and responsibility in business communication
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Conflict resolution and negotiating skills in business settings.
Module 2 : E-mail
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The importance of email in business communication
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Writing clear and concise subject lines
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The structure of a professional email (greeting, body, closing)
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Using bullet points and lists to organize information
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Formatting emails effectively (e.g. bold, italic, underline)
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Using a professional tone and avoiding slang or overly casual language
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Checking for spelling and grammar errors
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Using a signature with your name and contact information
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Tips for responding to and organizing emails
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Ethical considerations in email communication (e.g. confidentiality, privacy)
Module 3 : Business Dictionary
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Marketing and advertising terms (e.g. branding, market research, target audience)
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Financial and accounting terms (e.g. assets, liabilities, balance sheet)
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Management and leadership terms (e.g. delegation, motivation, strategic planning)
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Human resources terms (e.g. employee benefits, recruitment, training)
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Operations and logistics terms (e.g. supply chain, inventory management, process improvement)
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Legal and regulatory terms (e.g. contract, liability, compliance)
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Sales and customer service terms (e.g. customer relationship management, upselling, retention)
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Technology and IT terms (e.g. cloud computing, cybersecurity, data analytics)
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International business and globalization terms (e.g. cultural differences, outsourcing, export)
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Entrepreneurship and small business terms (e.g. startup, pitch, venture capital).
Module 4 : Business Contract
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The elements of a valid contract (offer, acceptance, consideration)
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Types of contracts (e.g. contracts of sale, employment contracts, service contracts)
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Drafting and negotiating contracts
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Common terms used in contracts (e.g. force majeure, indemnification, confidentiality)
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Discharge of a contract (e.g. by performance, breach, or termination)
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Remedies for breach of contract (e.g. damages, specific performance)
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The role of law in interpreting and enforcing contracts
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Ethical considerations in contract negotiation and performance
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Electronic contracts and the use of digital signatures
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International contracts and the role of choice of law clauses.
Module 5: Marketing Brochure
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Tips for crafting a strong and persuasive call to action
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The importance of a clear and compelling value proposition in a marketing brochure
Module 6 : Customer Service
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Tips for building trust and rapport with customers
Module 7 : Job Interview
Module 8 : Crisis Communication
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Writing Effectively to get a Job/Potential Client
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Effective Writing for Results
Module 9 : Business Presentation
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Corporate Meetings
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How to Conduct a Meeting ?
Module 10 : Landing Page
Module 11 : English to Grow Sales
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Grapevine Communication (Informal Business Communication)
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Feedback Communication
Module 12 :English to Grow Retail
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Business Negotiations
Module 13 :Customer Communication
Module 14 : Engaging Walk-in Customers
Module 15 : Getting Customer Information
Module 16 : Public Speaking
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Communication Barriers – Reasons for Communication Breakdown
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Effect of Communication Barriers in Business Communication
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Overcoming Communication Barriers
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Seven C’s of Effective Communication
Module 17 : Apps & Phonics
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How to make a Great Presentation ?
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Effective Presentation Skills