Corporate English (Intermediate to Advanced)

Module 1 : Essential Job Vocabulary

Work – What do they do? Where do they work?
Leaving job
Main responsibilities in job
Biggest accomplishments in job
Greatest strengths / weaknesses
Essential Job Phrases in English

Module 2 : Around the Office

Module 3 : Telephone English

Module 4 : Presentations

Module 5 : Letters and E-Mails

Module 6 : Meetings in English

Module 7 : Networking & Small Talk

Networking etiquette
Networking events and conferences
Networking strategies and techniques
Building and maintaining professional relationships
Using social media for networking
Networking for job searches
Conversation starters and icebreakers
Asking questions and showing interest in others
Maintaining a conversation
Dealing with awkward silences
Finding common ground
Exchanging pleasantries and making small talk in different cultures
Using body language and nonverbal communication effectively during small talk

Module 8 : Group Discussions

Module 9 : Making an Appointment

Module 10 : Dealing with Interruptions

Module 11 : Describing Charts and Graphs

Module 12 : Corporate roles & functions

Module 13 : Art of Conversation

Listening actively and attentively
Asking open-ended questions
Maintaining eye contact and nonverbal communication
Using appropriate body language and tone of voice
Managing conversations in group settings
Staying mindful of social norms and cultural differences
Using storytelling and humor effectively in conversation
Improving public speaking skills
Developing conversational empathy and understanding different perspectives

Module 14 : English for Interviews

Introducing yourself and making small talk
Answering common interview questions (e.g. “Tell me about yourself,” “Why do you want to work for this company?”)
Asking questions of the interviewer
Describing your previous work experience and achievements
Presenting your education and qualifications
Discussing your strengths and weaknesses
Negotiating salary and benefits
Handling difficult or unexpected questions
Closing the interview and following up
Cultural differences in the job interview process

What Will You Learn?

Course Content

Module 1 : Essential Job Vocabulary

Work – What do they do? Where do they work?

Leaving job

Main responsibilities in job

Biggest accomplishments in job

Greatest strengths / weaknesses

Essential Job Phrases in English

Module 2 : Around the Office

Conversation Starters

Interactive Practice

If you are late at office

Leaving work early

Sick Day

How to communicate effectively with colleagues and clients

Module 3 : Telephone English

Greeting and introducing yourself

Responding to inquiries

Making calls

Handling difficult situations

Voicemail

Conference calls

Professional language

Cultural differences

Module 4 : Presentations

Planning and preparation

Language and vocabulary

Pronunciation and delivery

Engaging the audience

Handling questions and feedback

Practice and rehearsal

Special considerations

Module 5 : Letters and E-Mails

Formatting

Address

Salutation

Body

Closing

Signature

Enclosures

Tone and language

Proofreading

Module 6 : Meetings in English

Types of meetings

Planning and preparation

Leading and facilitating

Communication skills

Decision making

Record keeping

Cultural differences

Virtual meetings

Module 7 : Networking & Small Talk

Networking etiquette

Networking events and conferences

Networking strategies and techniques

Building and maintaining professional relationships

Using social media for networking

Networking for job searches

Conversation starters and icebreakers

Asking questions and showing interest in others

Maintaining a conversation

Dealing with awkward silences

Finding common ground

Exchanging pleasantries and making small talk in different cultures

Using body language and nonverbal communication effectively during small talk

Module 8 : Group Discussions

Preparing for a group discussion

Participating in a group discussion

Leading a group discussion

Module 9 : Making an Appointment

Planning ahead

Rescheduling or canceling an appointment

Preparing for the appointment

Module 10 : Dealing with Interruptions

Identifying the types of interruptions

Assessing the importance of the interruption

Managing interruptions effectively

Module 11 : Describing Charts and Graphs

Identifying the type of chart or graph